Terms of Use

Last updated: May 30, 2026

Work in progress: this Terms of Use document is still under review and may be updated before final publication. Please contact us if you need clarification on any term.

These Terms of Use ("Terms") govern your access to and use of Disha, an AI agent and AI-powered tool provided by Curelink Pvt. Ltd. ("Curelink", "Company", "we", "us" or "our") for lifestyle, wellness, habit-building and general health education support.

By accessing or using Disha, our website, mobile experiences, WhatsApp or chat flows, AI-generated responses, content, programs, reminders, notifications or related services (together, the "Service"), you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

1. Important Wellness and AI Disclaimer

Disha is not a doctor, hospital, clinic, emergency service, pharmacy, medical device, diagnostic tool or substitute for professional medical advice. Disha is designed to provide general lifestyle and wellness support, such as information about nutrition, movement, sleep, stress management, habit formation, adherence reminders and related educational practices.

The Service may use artificial intelligence, automation and third-party model providers. AI outputs can be incomplete, inaccurate, outdated, biased or unsuitable for your personal situation. You are responsible for independently evaluating any information, recommendation, plan or response before relying on it.

Do not use Disha for medical emergencies, diagnosis, treatment, prescriptions, dosage decisions, disease management, serious symptoms, mental health crises, pregnancy complications or any condition requiring professional care. In an emergency, immediately contact local emergency services, visit the nearest hospital or consult a qualified medical practitioner.

2. Eligibility

You may use the Service only if you are legally competent to enter into a binding contract under applicable law, including the Indian Contract Act, 1872. If you are under 18 years of age, you may use the Service only with the involvement, supervision and consent of a parent or legal guardian, and that parent or guardian accepts these Terms on your behalf.

You represent that the information you provide to us is true, accurate and complete, and that your use of the Service will comply with all applicable laws and regulations.

3. Scope of the Service

Disha may provide lifestyle and wellness-related conversations, nudges, plans, trackers, reminders, educational material and AI-assisted responses. The Service is intended to support general well-being and healthier practices, not to provide regulated medical services unless a specific service is separately offered by appropriately qualified professionals under separate terms.

We may modify, suspend, withdraw or discontinue any part of the Service at any time, including features, content, integrations, AI providers, prompts, workflows, pricing or availability.

4. No Doctor-Patient Relationship

Your use of Disha does not create a doctor-patient, therapist-patient, dietitian-client, fiduciary or professional healthcare relationship with Curelink, Disha, our employees, contractors, AI systems or service providers.

If the Service connects you with an independent doctor, coach, nutritionist, healthcare provider or other professional, that professional is responsible for the services they provide, subject to their qualifications, applicable professional standards and any separate terms communicated to you.

5. Your Responsibilities

You agree to:

• Use the Service only for lawful, personal wellness and lifestyle purposes.
• Consult a qualified healthcare professional before making decisions that may affect your health, treatment, medication, diet, exercise, pregnancy, chronic condition or mental well-being.
• Provide accurate and up-to-date information where requested, including health context, preferences, constraints and emergency information.
• Stop following any suggestion that causes discomfort, pain, allergic reaction, mental distress or other adverse effect, and seek professional help where appropriate.
• Keep your account, device, phone number, OTPs and access credentials secure.
• Use your judgment and not rely solely on AI-generated responses.

6. Prohibited Uses

You must not:

• Use the Service for emergencies, diagnosis, treatment, prescriptions, dosage changes or urgent medical decisions.
• Misrepresent your identity, age, health condition, authority or affiliation.
• Upload unlawful, harmful, misleading, abusive, defamatory, obscene, hateful, discriminatory, infringing or otherwise objectionable content.
• Use the Service to harm yourself or others, promote eating disorders, unsafe workouts, substance abuse, self-harm or illegal activity.
• Reverse engineer, scrape, crawl, copy, resell, overload, disrupt, attack or interfere with the Service or its security.
• Attempt to extract prompts, model weights, system instructions, source code, datasets, confidential information or personal data of other users.
• Use the Service to build, train or improve a competing product without our written permission.
• Violate the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, or any other applicable law.

7. User Content and Consent

You may submit information, messages, images, health and lifestyle details, goals, habits, preferences, feedback and other content to the Service ("User Content"). You retain ownership of your User Content, but grant us a worldwide, non-exclusive, royalty-free licence to host, process, transmit, display, use and create derived insights from it to operate, secure, personalize, improve and support the Service, subject to our Privacy Policy and applicable law.

You confirm that you have the right to provide any User Content you submit, including any information about another person, and that you have obtained all required consents. You should not submit sensitive information unless it is necessary for your use of the Service and you are comfortable sharing it with us under our Privacy Policy.

8. Privacy and Data Protection

Our collection, use, storage, sharing and protection of personal data is described in our Privacy Policy. By using the Service, you consent to the handling of your information as described there and as permitted under applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, to the extent applicable.

You are responsible for ensuring that the personal data you provide is accurate and that you have authority to share it. We may use service providers, cloud infrastructure, analytics tools, communications providers and AI model providers to deliver the Service, subject to appropriate contractual and technical safeguards.

9. AI Outputs, Personalisation and Safety

Disha may personalize responses based on information you provide and patterns observed from your use of the Service. Personalization does not mean that an output is medically verified, clinically appropriate or guaranteed to work for you.

We may moderate, filter, log, review or restrict conversations and outputs to improve safety, comply with law, prevent misuse, investigate complaints and improve the Service. We may refuse or limit responses where we believe a request is unsafe, unlawful, outside the wellness scope or otherwise inappropriate.

10. Third-Party Services

The Service may integrate with or link to third-party services, including messaging platforms, payment providers, app stores, analytics tools, cloud providers, AI model providers, websites and professional service providers. We are not responsible for third-party services, content, policies, availability, security or acts and omissions. Your use of third-party services may be governed by their own terms and privacy policies.

11. Payments, Subscriptions and Refunds

Some parts of the Service may be paid. Prices, billing cycles, taxes, payment methods, renewal terms, cancellation rights and refund rules will be communicated at the time of purchase or subscription. Unless expressly stated otherwise, fees are non-refundable to the maximum extent permitted by law.

Payments may be processed by third-party payment service providers. You agree to provide accurate billing information and authorize us or our payment partners to charge the applicable amounts. We may suspend or terminate access for non-payment, chargebacks, suspected fraud or misuse.

12. Intellectual Property

The Service, including the Disha name, brand, software, workflows, prompts, interfaces, designs, text, graphics, logos, content, algorithms and other materials, is owned by or licensed to Curelink and is protected by applicable intellectual property laws. Except as expressly allowed by these Terms, you may not copy, modify, distribute, sell, lease, sublicense, create derivative works from or exploit any part of the Service without our prior written consent.

We may use feedback, suggestions or ideas you provide without restriction or compensation to you.

13. Content and Communications

We may send you service messages, reminders, nudges, wellness content, transactional communications and support messages through channels such as email, SMS, WhatsApp, phone calls, push notifications or in-app messages, subject to your preferences and applicable law. You may opt out of promotional communications where required by law, but we may still send important service or safety communications.

14. Compliance with Indian Laws

You agree to comply with all applicable Indian laws, rules, regulations, professional standards and government directions while using the Service. These may include, as applicable, the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Digital Personal Data Protection Act, 2023, Indian Contract Act, 1872, Consumer Protection Act, 2019, Consumer Protection (E-Commerce) Rules, 2020, Bharatiya Nyaya Sanhita, 2023, Telemedicine Practice Guidelines, 2020 where professional consultations are separately offered, and other laws relating to privacy, communications, advertising, consumer protection, intellectual property, public order and health-related services.

Nothing in these Terms is intended to exclude rights or remedies that cannot be excluded under applicable law.

15. Suspension and Termination

We may suspend, restrict or terminate your access to the Service, with or without notice, if we believe that you have violated these Terms, created risk for other users, misused the Service, violated applicable law, failed to pay applicable fees, or if continued access may expose us, you or others to legal, safety, security or operational risk.

You may stop using the Service at any time. Certain provisions, including intellectual property, disclaimers, limitation of liability, indemnity, dispute resolution and governing law, will survive termination.

16. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, reliability, fitness for a particular purpose, non-infringement, uninterrupted availability, security and error-free operation.

We do not guarantee any health, fitness, nutrition, weight, wellness, behavioural, clinical, financial or other outcome from using the Service. Any lifestyle or wellness practice involves personal judgment and may carry risk depending on your individual circumstances.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Curelink, its affiliates, directors, officers, employees, contractors, licensors, service providers and partners will not be liable for indirect, incidental, special, consequential, punitive or exemplary damages, loss of profits, loss of data, personal injury, health outcomes, business interruption, reputational harm or other losses arising from or related to your use of or inability to use the Service.

To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the amount paid by you to us for the Service in the three months immediately preceding the event giving rise to the claim, or INR 1,000, whichever is lower.

18. Indemnity

You agree to indemnify and hold harmless Curelink, its affiliates, directors, officers, employees, contractors, licensors, service providers and partners from and against any claims, losses, liabilities, damages, costs and expenses, including reasonable legal fees, arising out of or related to your User Content, misuse of the Service, violation of these Terms, violation of law, infringement of third-party rights or reliance on AI outputs contrary to these Terms.

19. Grievance and Contact

If you have a complaint, concern, safety issue, content takedown request, data protection request or other query, please contact us at support@cure.link. We will route your request to the appropriate support, privacy or grievance contact and respond in accordance with applicable law.

Company details: Curelink Pvt. Ltd., Alt-F Coworking Space, 2nd-Floor MGF Megacity Mall, Mehrauli-Gurgaon Rd, Gurugram, Haryana 122002, India.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Subject to any mandatory consumer forum rights available under applicable law, the courts at Gurugram, Haryana, India will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

Before initiating formal proceedings, you agree to first contact us at support@cure.link so that we can try to resolve the issue informally.

21. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Your continued use of the Service after changes are posted means you accept the updated Terms.

22. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms presented for specific features or purchases, form the entire agreement between you and Curelink regarding the Service. If any provision is found unenforceable, the remaining provisions will continue in effect.